Mistakes happen. But it's how we deal with their fallout that matters.
We at Wagner Kia of Shrewsbury your Kia dealer located at 730 Boston Turnpike in Shrewsbury, MA is glad to report that our preferred auto brand, Kia along with sister corporation Hyundai care enough about their loyal customers that both can admit when a mistake has been made and work swiftly to correct it. In the aftermath of discovering that gas mileage figures for some models were misstated, the companies are reimbursing the owners of about 900,000 vehicles in the U.S. and 172,000 vehicles in Canada.
Hyundai and Kia (who share a parent company) contend that mileage issues resulted from errors during the "coast-down" testing process, which was conducted at a mutual vehicle plant in South Korea.
Jesse Toprak, Senior Analyst at TrueCar, said of the impact this could have on the brand, "However, even with the correction, the fundamentals of what made Hyundai and Kia brands a success in the U.S. do not change. They still offer some of the best value propositions in the industry, along with attractive styling and low cost of ownership."1
We would like to reassure you that Kia has, and will continue to, offer some of the most impressive, cost-effective vehicles available in the US. To find the new Kia vehicle that is right for you, visit us be sure to visit us. And to stay up-to-date on all things Kia, please subscribe to our blog via your RSS reader.
Source: 1http://www.detroitnews.com/article/20121103/AUTO0104/211030330#ixzz2BO9l62o7
